MITS - EMERGENCY AFTER HOURS+
IT incidents don't stick to a regular work week or day. At least they don't for us. If your people have a problem getting their work done after hours, we have people that can help them when they need it.
Managed IT Services customers have available our Emergency After Hours+ phone number for Emergency (Severity 1) and Critical (Severity 2) incidents.
· 24/7 x 365 On Call Person to answer your call
· Maximum 4-hour response time (actual response time is typically minutes)
· On-site support when required